The CEO of Zappos doles out some refreshing ideas about running a successful business by first making your employees happy.
There is no doubt that corporate culture is changing, and maybe one of the reasons it is changing is because people like Tony Hsieh are turning the old conventions upside down. Unlike many other leaders, he describes happiness as the core value around which all business decisions revolve and makes the strong argument that this approach allows workers to invest their energies in an ongoing way, bringing profitability and satisfaction to the work.
Hseih tells his coming of age story from young peddler of lemonade and car washing to the top of the online retail world as a graphic novel, a charming and unusually entertaining method for relaying his ideas. Driven by the notion that a company can be profitable by establishing the wellbeing of the customer as well as the employee, Hseih takes the reader on an inspiring and uplifting adventure.
Information courtesy of Amazon.com.